Computers continue growing smarter and people continually spend more time online interacting with them. As such, there’s more data available […]
Customer Service
5 Tips for Wowing VIP Prospects and Clients
For startups and young businesses, the opportunity to work with a VIP client is something you can’t afford to swing […]
Have You Generated Your Consumer Insights from IoT?
Well, have you? Have you generated your consumer insights from IoT? Or even should you? The answer is a resounding […]
The Importance of Customer Feedback And 5 Ways To Obtain It
Customer feedback is one of the easiest ways for a business to learn more about what their customers want, don’t […]
4 Ways for Companies to Remain Authentic in the Age of Technology
A few weeks ago, Google presented a demo of a new AI system called Duplex. Duplex is an extension of Google […]
Increasing Customer Engagement: Five Tactics to Use
Stop for a second and think about how nice it would be if you could boost your company’s profits by […]
4 Email Personalization Tactics That Are Sure to Get Clicks
Email is a notoriously fickle channel. Something as simple as tweaking the subject line can be the difference between an […]
Meet the AI-Chatbot Bandwagon Which Shows no Sign of Slowing Down
Anybody walking on the street can identify how technology is changing at a whiplash-inducing pace. But do you know what […]
Is Cold Calling Becoming Obsolete?
Tech enthusiasts joke that if Alexander Graham Bell had known about the telemarketing and cold calling he was about to […]
Can Brick-and-Mortar Retailers Compete With E-commerce Stores?
E-commerce is experiencing massive growth year after year, shattering records while doing so. There was a time when brick-and-mortar stores […]
How Tech Can Help You Tap into Substantial Millennial Spending Power
Brad Anderson
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Oct 30, 2018
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Customer Service / Marketing / Operate / Sales / Small Business / Tech
Retailers can tap into an immense source of spending power if they can successfully market to Millennials, who currently make […]
The Hidden Growth Area that Successful Companies Are Investing In
What would you guess is the world’s most in-demand field? Healthcare? Data science? Accounting? Believe it or not, it’s customer […]
Not a Luxury Anymore — Why Tech Is Necessary to Control Costs
No matter what industry you’re in, staying profitable is always a priority. Reducing overhead costs is vital to this goal, […]
The Customer Care Bar Has Never Been Higher, so Brands Must Automate to Keep Up
Product and price have been the foundational differentiators in retail for decades. However, in a world plagued with ever-evolving consumer […]
Killer Marketing Plan For Startup Entrepreneurs
Why break the bank for your marketing needs when you can brainstorm your way to a killer marketing plan? The […]
Dancing in the Co-Economy: Are you Square Dancing or Foxtrotting?
Have you ever been to a fast-moving square dance? Partners dance together, spin around a time or two, and then […]
3 Ways to Reap the Business Benefits of Gratitude
With Thanksgiving just behind you — and what you’re thankful for still top of mind — it’s only natural to […]
A Look at the Future of Chatbots in Customer Service
There has been a lot of progress within the customer interaction space. This includes both in the skill sets for […]
Why Omnichannel is Important for Customer Experience
Successful businesses are always going out of their way to figure out how to improve the overall customer experience. All […]
How IoT is Impacting the Brick-and-Mortar Retail Experience
Retailers have to get with the times if they want to compete in the online marketplace. That means evolving to […]
The Importance of Customer Feedback And 5 Ways To Obtain It
Customer feedback is one of the easiest ways for a business to learn more about what their customers want, don’t […]
4 Ways for Companies to Remain Authentic in the Age of Technology
A few weeks ago, Google presented a demo of a new AI system called Duplex. Duplex is an extension of Google […]
Have You Generated Your Consumer Insights from IoT?
Well, have you? Have you generated your consumer insights from IoT? Or even should you? The answer is a resounding […]
5 Tips for Wowing VIP Prospects and Clients
For startups and young businesses, the opportunity to work with a VIP client is something you can’t afford to swing […]
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